Refund policy
Under $100, it stays yours. Over $100, you have 30 days.
Return and refund policy — Babbal Jabbal (MSS SALES LTD)
Damaged, faulty, or incorrect items
If an item arrives damaged, faulty, or not what you ordered, contact us within 14 days of delivery with your order number and a photo. We will arrange a free replacement or a full refund. This applies to every order, at every price.
Change-of-mind returns
Products priced under CAD $100: we do not accept returns or refunds because you changed your mind, the item is unused, or you no longer want it.
Products priced CAD $100 or more: unused items in their original packaging may be returned within 30 days of delivery. Return shipping is paid by you unless the item was faulty. Approved refunds go to the original payment method within 5–10 business days.
Sale items and personal care
Sale items and personal-care products that have been opened cannot be returned for hygiene reasons.
How to contact us
Use the Contact page on babbaljabbal.com, or the details below. This same return rule applies on our website and on every marketplace where we sell.
Legal seller: MSS SALES LTD (storefront brand: Babbal Jabbal)
350 Bay St, Suite 1300B, Toronto, ON M5H 2S6
Email: info@msssales.ca
Phone: +1 437-422-2224
Website: https://babbaljabbal.com